This course provides you with a high-level overview of the variety of tools available in ClaimSearch that can help you through every step of the claims process.

ClaimSearch is designed to help you detect and prevent fraud, evaluate risk, and process meritorious claims. This course provides an overview of how you can incorporate ClaimSearch into your workflow to streamline your investigation and assist in your decision making workflow.

The interactive, graphical display of matching claims helps guide your workflow while providing relevant information and actionable insights to resolve investigations faster and more efficiently.

Enhance your investigation by performing in-depth, real-time, customized searches in the ClaimSearch database that can help you connect data and detect patterns.

Research Hub gives you direct access to billions of records to help you gather essential information about your involved parties, and enhance your claims analysis.

In this lesson, we’ll explain how to manually submit a claim, the importance of having the required information ready before you begin, and the best way to increase the effectiveness of your searches.

In this lesson, we’ll explain how to manually submit a claim, the importance of having the required information ready before you begin, and the best way to increase the effectiveness of your searches.

In this lesson, we’ll explain how to manually submit a claim, the importance of having the required information ready before you begin, and the best way to increase the effectiveness of your searches.

The Match Report and Claims Inquiry are two valuable tools within ClaimSearch that you can use when you are investigating a claim. However, the Match Report and Claims Inquiry have different uses, and you will need to know which tool is relevant at different phases of the investigative process.

We expect everyone who accesses the system to have a clear understanding of this policy because every participating organization is accountable for their authorized users of the system.

Claims Coverage Identifier (CCI) provides subscribers with insurance information, vehicle registration information, contact information for the individual, and pertinent claim data related to the loss. This guide will provide you with information and instructions for accessing the report and understanding the report features.

This guide provides an overview of the Digital Media Forensics – Insights Liveboard. This liveboard presents key performance indicators and visualizations related to media files submitted by carriers as part of their claims, as well as any associated alerts triggered for these files. The liveboard is designed to support managers and leadership in monitoring and analyzing this critical data.

This guide provides an overview of the Digital Media Forensics – Screening Liveboard. This liveboard presents data fields related to your claims and Digital Media Forensics alerts in a tabular format, organized at both the claim and alert levels. It is designed to support claims adjusters and SIU screening teams in their review and analysis processes.

VINassist is a tool that helps verify and repair Vehicle Identification Numbers (VIN).

Append DS is a service that automatically searches for missing Social Security numbers (SSN) and other searchable data during the claims reporting process.

Get the most out of the visualized ISO ClaimSearch experience with one-click access to claim alerts, additional data source links, and critical claim insights.

This feature allows you to flag any involved party in the database when they have been confirmed as a synthetic or stolen identity.

The Relational Map feature in ClaimSearch allows you to see the loss locations of a claim - without the cost of travel.

This automatic notification provides a prompt and seamless notification to adjusters of Other Carrier information without having to search for it within the match report.

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Research Hub gives you direct access to billions of records to help you gather essential information about your involved parties, and enhance your claims analysis.

The Benchmark Weather Reports in Research Hub are a great resource you can use to support your claim investigation and identify inconsistencies in weather related claims by providing detailed weather information on, or around, the date of loss at the claim location.

Vehicle Sightings search in Research Hub empowers you to search for and analyze the historical vehicle location data that is captured by a national network of mobile License Plate Recognition (LPR) readers every day.

Claims Coverage Identifier (CCI) provides subscribers with insurance information, vehicle registration information, contact information for the individual, and pertinent claim data related to the loss.

This webinar will help you understand each of the specific reports that are available for purchase.

This guide will provide you with information and instructions for successfully utilizing Claim Scoring Architect - a specialized Insights liveboard that includes the functionality to create, test, publish, and manage Claim Scoring custom business rules.

This guide provides Insights Authors with techniques to customize liveboards to meet the unique needs of their organization. Techniques include managing the KPI Watchlist and copying, formatting, and sharing liveboards.

The "Save View" feature allows you to save your liveboard filter settings and reuse them without needing to reset them each time you access the liveboard.

The "Watchlist" feature in Insights allow users with “Author” permissions in Insights, to pin KPIs they monitor frequently on their ClaimSearch Insights homepage.

This lesson will provide you with an overview of using the date filters in ClaimSearch Insights for both Viewers and Authors.

The Transactions Details Liveboard provides monthly data about claim submissions, searches, and reports ordered by your organization in ClaimSearch. This guide will provide you with details about the information contained in this liveboard.

The Claim Essentials Usage Tracker allows ClaimSearch Member Companies who subscribe to Claim Essentials to monitor their claim submission volume as well as Research Hub spend relative to their contracted allowance. This guide will provide you with information and instructions for reviewing the Claim Essentials Usage Tracker.

This guide will provide you with information and instructions for successfully utilizing Claim Scoring Architect - a specialized Insights liveboard that includes the functionality to create, test, publish, and manage Claim Scoring custom business rules.

This guide provides an overview of the Digital Media Forensics – Insights Liveboard. This liveboard presents key performance indicators and visualizations related to media files submitted by carriers as part of their claims, as well as any associated alerts triggered for these files. The liveboard is designed to support managers and leadership in monitoring and analyzing this critical data.

This guide provides an overview of the Digital Media Forensics – Screening Liveboard. This liveboard presents data fields related to your claims and Digital Media Forensics alerts in a tabular format, organized at both the claim and alert levels. It is designed to support claims adjusters and SIU screening teams in their review and analysis processes.

With Single Sign-On integration enabled, your company will have access to ClaimSearch data from within your own claims handling system.

Risk Response is an enhancement to single sign-on integration, and is an efficient way to deliver additional ClaimSearch Data into your own claims management system.

The Office of Foreign Assets Control, or OFAC, is part of the U.S. Department of the Treasury and is responsible for publishing a master list of individuals on the government’s watch list, to include potential terrorists and drug traffickers.

ISO ClaimSearch has established an interface with MRN that enables organizations that conduct business in a participating state to search the MRN Database for matching information when a claim is submitted by the organization into ISO ClaimSearch.

ISO ClaimSearch has established an interface with CSLN that enables organizations, that participate in the CSLN program in one or more states, to search the CSLN Database for matching information when a claim is submitted by the organization into ISO ClaimSearch.

ISO ClaimSearch has partnered with OCSE to establish an interface that enables organizations, that participate in the OCSE Insurance Match program, to search the OCSE database for matching information when a claim is submitted by the organization into ISO ClaimSearch.

This tool can help you submit a marine casualty claim while complying with the Federal Coast Guard Regulation Requirement to report casualties.

In this lesson, we will discuss what constitutes a questionable claim and how you can submit your claims to the NICB through ClaimSearch.

In this lesson, you’ll get to know how to correctly report auto theft claims that may generate matches for subsequent recoveries.

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